I lead with empathy and kindness in my personal life and career.
Of course empathy for the user is a must. The focus in my design is on what the user’s goals are and the why behind these goals. Understanding the why gives me and my colleagues freedom to explore solutions that might not have been so obvious. From there, it’s my job to put their goals front and center and let every design choice, interaction and animation be so clean and seamless that they fade into the background.
Empathy for me doesn’t stop with the user. I believe in practicing what we preach in the workplace and that treating our peers with empathy and kindness brings a more collaborative, fun and results-driven work environment. All stakeholders from business peers, product managers, engineers, etc. have a different but valuable perspective; having a productive agenda and a healthy rapport with each other brings quick alignment and excitement across the team.
Last but not least, nothing is better than the anticipation in tracking results and understanding if my team’s product is on track to hit them. If we’re not on track with results, I’m just as excited to use data to follow up with our users to understand why and then take strategic next steps.
To check out my past experience, feel free to download my resume. Or if you have a question or design project you’d like to collaborate on, feel free to reach out to me.